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Insurers Can Earn Customer Loyalty Through Better Onboarding

May 19, 2023

Insurers can enhance customer loyalty by improving their onboarding process. A streamlined onboarding experience, supported by digitization and automation, reduces paperwork and accelerates data processing. Personalization further helps in tailoring services to meet individual customer needs. 

By focusing on these strategies, insurers can create a positive initial impression, improve customer satisfaction, and foster long-term loyalty. Efficient onboarding not only meets customer expectations but also boosts retention and revenue.

For more details, read the full article here.

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ibml is the world leader in high-volume intelligent capture automation. Using industry-leading intelligence and accelerated speed, ibml helps organizations extract actionable data, capture insights, and expedite critical decision-making. The world’s largest enterprises in Banking, Financial Services, Insurance, Healthcare, Government and Business Process Outsourcers rely on ibml to help overcome their core information management challenges. With a comprehensive suite of hardware, software, and services, ibml products can be found in over 80% of the world’s top mailrooms.

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