What is Document Imaging? A Complete Guide
Despite years of chatter by information management pros, the “paperless office” remains elusive. Many documents still come into organizations as paper. ...
What is Data Extraction? Definition, Process & Tools
If your organization is struggling to manage all the information that it receives, you are not alone. The volume of information that comes into most...
What is Document Capture: Types, Process and Benefits
If your back-office staff wastes lots of time manually processing documents, you are not alone. The ever-increasing volume of documents coming into...
Guide to Document Digitization: What It Is and Why It Matters
If your organization wastes lots of time shuffling paper documents, you are not alone. Paper documents are inefficient and can bog down mission-critical...
How Cloud Capture Helps Insurers Meet Policyholder Expectations
Multi-channel interaction has become the pulse of the insurance industry’s engagement with its policyholders. From online channels to traditional channels,...
How to Comply with FADGI
Image quality has always been important to the information management profession. But the topic of image quality has taken on greater urgency with new U.S....
5 Strategies for Building a Better Mailroom
“Be careful what you ask for,” the old saying goes. That’s how many information management professionals might feel about their mailroom. For years,...
Transforming the Customer Onboarding Experience with Cloud Capture
Customers expect more from the companies they do business with these days. Today’s on-demand e-commerce environment has conditioned customers to expect...
Automating for First Impressions
When it comes to customer onboarding, there’s a lot of truth to that saying about first impressions. Missteps in the onboarding process can have a customer...
5 Signs It’s Time to Migrate Your Claims Processing to the Cloud
As most insurance pros know, your organization’s ability to process claims quickly can have a big impact on its bottom line. It’s perhaps one of the...